(1) It is the policy of the Court to resolve disputed custody and visitation issues as soon as possible. Parents will be ordered to Parenting Orientation by an ex parte order in the moving papers where custody or visitation is raised as an issue for the first time in the case, or the Court may order them to attend the class at any time, in the Court’s discretion. When ordered to attend the Parenting Orientation, a parent shall make the earliest available appointment by calling Family Court Services (FCS) at (408) 534-5760 within two court days. Appointments may also be made at the offices of FCS, 170 Park Center Plaza, San José, California. Attendance at Orientation must occur before mediation unless the Court orders otherwise.
